Export Data from AnswerHub

This article explains how to export posts from AnswerHub, either as a complete data dump or filtered by specific topics.

Solution

To export data, you need to use AnswerHub REST APIs:

1. Enable REST APIs in your AnswerHub instance.
2. Grant 'Use API' permission to the user.
3. Utilize the Bulk Export API and other relevant APIs to retrieve the desired data. Also note that there is no hard limits for API usage.

• • Bulk Export API
  • APIs related to articles
  • API to retrieve a list of articles

Summary

Exporting data from AnswerHub requires using REST APIs and setting appropriate permissions. We recommend involving a developer from your team who can assist with this process. For direct assistance, you may also reach out to sales@ignitetech.com or your account manager to benefit from Professional Services.

FAQ

1. Can I export all posts in one go? Yes, by using the Bulk Export API.

2. How do I enable REST APIs? Follow the instructions on the AnswerHub developer site.