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Articles

  • Retrieve a List of Articles

    Overview You can use this API request to retrieve a list of articles currently posted to your AnswerHub site. Information /services/v2/article.json You can use the following parameters in your retriev...

  • Retrieve an Article

    Overview You can use this API request to retrieve a specific article. Information /services/v2/article/[articleId].json You can use the following parameters in your retrieve an article request: Permis...

  • Edit an Article

    Overview You can use this API request to edit an article. Information /services/v2/article/[articleId].json You can use the following parameters in your edit an article request: Other options: wrap, v...

  • AnswerHub Support

    Overview Here you can access the AnswerHub Success page for support from our Customer Success Team. Information Support Link AnswerHub Success Portal Having Trouble reaching the Success Portal? If you...

  • Troubleshooting Issues

    Overview Here you will find some troubleshooting for various issues with your answerhub community. Information Logging In Issues SSO Users Having Login Issues If a user gets created through SSO, Answe...

  • HTTP Status and Error Codes

    OverviewUnderstanding status and error codes is crucial for diagnosing issues with HTTP requests. This article provides a guide to common codes and their meanings. Information Status and Error Codes s...

  • Full Permissions List

    Overview AnswerHub uses permissions to provide administrators the ability to fully customize each user's experience on the AnswerHub platform. By granting or revoking permissions, you can change how u...

  • AnswerHub 2.6 Release Notes Addendum

    Overview This update introduces significant changes affecting custom themes and input elements. It is crucial to review custom code for compatibility with the new release, especially if using custom t...

  • Summary of Changes for the Select2 Upgrade

    Overview Information Change Summary Added version 4.0.11 of Select2 to AnswerHub Updated markup to accommodate the latest version of Select2 Removed Awesomeplete and JQuery UI multi-selects and replac...

  • Glossary

    Overview Here you can find some common terms that might need more explaining to familiarize yourself with AnswerHub. Information AnswerHub Hierarchy The organizational breakdown of our containers and ...